Payment & Delivery Information

 

At Dansie Computers, we make online shopping easy, safe, and fast.
Whether you’re in Nairobi or anywhere else in Kenya, we ensure that your payment is secure and your order reaches you quickly.

💳 Payment Methods

You can pay for your order using any of the following options:

    1. Cash on Delivery (COD) – Available for customers within Nairobi and select towns.
    1. M-PESA – A simple and secure way to pay instantly from your mobile phone.
    1. Card Payments (Visa, MasterCard, etc.) – Make a secure payment online or in-store.

You’ll be able to choose your preferred payment method during checkout.

🛒 Placing an Order

Shopping with us is easy:

    1. Browse through our wide range of products and add items to your cart.
    1. Proceed to checkout and fill in your delivery details.
    1. Choose your payment option and confirm your order.
    1. You’ll receive a confirmation message with your order details and expected delivery time.

You can check out as a guest, but creating an account helps you track your orders and enjoy faster checkout next time.

💰 Taxes and Pricing

All prices on our website are inclusive of applicable taxes.
You’ll see the total cost, including shipping (if applicable), before confirming your purchase.

⚙️ Processing Online PaymentszIf you choose to pay online with your card, please note that:

    • Payments may take up to 3 business days to be verified.
    • Your order will ship once payment is confirmed.
    • For faster delivery, we recommend M-PESA or Cash on Delivery where available.

Delivery Information

We deliver countrywide :

🚚 Delivery Options & Rates

 

 

    • Nairobi Same-Day Delivery: KES 500–1,500 depending on your location.
    • Outside Nairobi (Next-Day Delivery): KES 500 flat rate.
    • Free Delivery: Occasionally offered on selected products or promotions.

Note:

Customers paying on delivery outside Nairobi must pay the shipping fee upfront.

 

    • Prepaid online orders (via card) take 2–3 business days to process before dispatch.

⏰ Shipping Timelines

For Pay on Delivery Orders:

    • Orders placed before 4:00 PM (Mon–Fri) are shipped the same day.
    • Orders placed after 4:00 PM, on weekends, or holidays are shipped the next business day.

For Prepaid Online Orders:

 

    • Orders are shipped 2–3 business days after payment confirmation.

 

🔎 Tracking Your Order

Once your order is shipped, we’ll send you a tracking number by SMS or email.
You can use it to check your delivery status directly with the courier.

📞 Need Help?

If you have questions about payment or delivery, we’re always happy to help.
Contact us at:
📧 info@dansiecomputers.com